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~ Cancellation Policy ~
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Libertyville Vision Center/ Buffalo Grove Eye Care Center is committed to providing our patients with exceptional care. We understand that there are circumstances when you may miss an appointment due to emergencies or unplanned events. However, when your appointment is not canceled or rescheduled, you may be preventing another patient from obtaining a much needed appointment or treatment. There will be a fee assessed if we do not receive a call to cancel/ reschedule an appointment.
If an appointment is not cancelled by 1:00 p.m. on the day prior, or by 10:00 a.m. Saturday for a Monday appointment, you will be charged a $30 fee that will not be covered by insurance.
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